Teacher and Technical Support
Teacher Support Staff
Hours and Contact Information
Mon-Thurs: 7:00 a.m - 4:30 p.m.
Fri: 7:00 a.m - 2:00 p.m.
Pacific time zone
916-786-3800 (outside US)
800-772-8700 (inside US)
10101 Foothills Blvd.
Contact Teacher Support
Live Technical Support is available by phone during business hours. After hours, please leave a voice mail, email or fax and we will respond as soon as possible. (For questions about billing, orders and accounts, contact Customer & Order Support.) Also see:
Meet Our Staff
Melissa has been fascinated with science since a young age. She earned a B.S. in Biology from State University of New York Geneseo, and an M.S. in Plant Biology from University of California Davis where she discovered her passion for teaching. Her specialties include biology with a focus on genetics, molecular biology and botany.
Steven brings a wealth of experience in university level physics, with a BS from University of Chicago and Ph. D. from Montana State University. Among other responsibilities, he is our NI/Virtual Instrument developer. He is an avid recumbent bicycle commuter.
Scott is the most experienced member of our Teacher Support team. He earned a BS in Physics and an MS in Plant Biology from University of California Davis. His specialty is physics and plant physiology. He is also an automotive aficionado.
Mike fell in love with science as a child by watching metal workers at a craft fair. He earned his BS in Mechanical Engineering and Materials Science from UC Davis, as well as his MS in Chemical Engineering and Materials Science. He also earned a CA teaching credential, and has spent 8 years in
the classroom teaching physics, chemistry,
and math to high school students in Sacramento
and in Davis. Mike's specialties include materials
science and engineering. Mike enjoys spending
time swimming and bicycling with his family.
Amanda’s fascination with science started at a young age while watching Mr. Wizard. She earned a B.S. in Chemistry and Mathematics from Kansas State University in 2000. She is a veteran of the United States Navy having spent four years training future nuclear operators at the Navy Nuclear Power
School. Her specialties are chemistry and
nuclear physics. Amanda enjoys
travelling and is learning to play the bagpipes.